For Real Estate Professionals
Homesnap Pro+
- ★ How to point your custom domain to your Homesnap Pro+ Real Estate Website?
- Can I get reviews from other sites to show on my Google profile?
- Can I Share My reviews?
- How do I know people are interacting with my profile?
- How do I make changes/updates to my Google Business profile?
- How do I send my Review link to clients?
Homesnap Stories
- Can I see who has viewed a story?
- What are the editing features of Stories?
- What features are coming soon?
- What is Homesnap Stories?
- What platforms support stories?
- Where can I view Homesnap Storie?
Listings on Homesnap
- My listing has the wrong school zone
- Where are my photos?/My photos are missing from my listing.
- Why is my listing/property not showing on Homesnap?
- Why is my listing missing from my dealflow?
- My listing is showing in the incorrect location. How do I get it fixed?
- How often do you update your listings?
Google Ads by Homesnap
Homesnap Basics
- Matterport 3D Tours
- Walk Property Lines
- Draw Your Own Search
- Save Searches
- Homesnap Newsletter - What is it?
- What is Homesnap?
Facebook Ads for Agents
- Who will see my ad?
- How much does it cost?
- How long will my ad run?
- How do I cancel?
- How do I know that my ad is performing?
- Can I promote on Instagram?
Homesnap Pro (For select MLS's)
Facebook Video Ads for Agents
- How do I cancel my Video Ad?
- How do the ads programs work, and how can I cancel?
- Do you guarantee how many ad views I will receive?
- Can I run my ad on any other platform?
- Will I be able to post my ad to my own wall?
- How do I know how my ad performed?
Homesnap Features
Waze Local by Homesnap
- How do I cancel my Waze advertising?
- What happens if my listing goes off market before my campaign is completed?
- How can I edit my ad?
- How do teams and brokers identify listings to promote?
- How long will my ad run?
- How does it work?
Homesnap Profiles
- How do I delete my Homesnap Profile
- How do I remove the brokers phone number from my profile/emails?
- Why do I have to upload a profile picture?
- I belong to more then one MLS; how do I add the other MLS to my profile?
- How do I change my profile picture?
- How can our team link profiles together? (Homesnap PRO version only)
Homesnap PRO Brokerage Packages
How To's
- ★ How do I take a SNAP?
- How do I delete a home I marked as a favorite?
- How do I search by school district?
- Do I have to physically be in front of a home to "snap" it?
- Color Legend - What do all these colors mean?
- How do you delete a SNAP?
Homesnap Leads
Homesnap and your CLIENTS
- Connecting With Clients 101
- I sent my client my link and now they are not connected to me.
- How does a client remove an agent connection?
- How do I delete clients I have invited?
- How do I invite clients?
- How do I know which clients have accepted my invite?
Lead Capture Pages by Homesnap FAQ
- What are Lead Capture Pages by Homesnap?
- What makes Lead Capture Pages by Homesnap different than other lead pages?
- Can I direct other advertising and promotion to Lead Capture Pages by Homesnap?
- Can I buy a Lead Capture Page by Homesnap for a particular listing without purchasing a Homesnap Facebook Ad for that listing?
- How will I receive leads from my page?
- Is there reporting?
Homesnap Messaging
- Who can use Homesnap Messages?
- How do I use Homesnap Messages?
- Why should I use Homesnap Messages instead of regular text messaging or email?
- I’m an agent. Are there any special features for me?
- Who can see my messages?
- What happens if I send a message to someone who doesn’t use Homesnap?
Homesnap Information
- Where do the listings on Homesnap come from?
- What does the setting "Share Photos Anonymously" mean?
- Where does Homesnap get information about homes that are under contract and sold?
- Where does Homesnap get property values from?
- How often does Homesnap update property records?
- Does Homesnap show land lots or commercial properties?
Tech Support
- My newsletter's embedded images do not show up.
- How can I ensure that mail from Homesnap doesn't end up in my spam folder?
- How do I unsubscribe?
- I took a SNAP but the app won't find the right house, what do I do?
- I haven't received my confirmation email?
- I forgot my password/Reset Password