Homesnap Showings
Homesnap Basics
- What is Homesnap?
- Affordability Calculator - Consumers
- Where is Homesnap available?
- Does location services have to be turned on in order to snap a home?
- What devices will Homesnap work on?
- What is the cost for Homesnap?
Consumer Profiles
Homesnap Information
- What is Homesnap?
- What is Homesnap Pro?
- Where is Homesnap Available?
- What is the cost for the Homesnap app?
- Do I have to be a member of an MLS to get Homesnap Pro?
- Where does Homesnap get property values from?
Tutorial Videos
- Add a Client to a Showing Tutorial Video
- Add a client to a Itinerary - Homesnap Showings Tutorial Video
- Set up Your Agent Account - Tutorial Video
- Learn About Homesnap Pro - Tutorial Video
- Navigate Homesnap Pro - Tutorial Video
- Edit Profile & Notification Settings - Tutorial Video
Homesnap Property Information
- Who can see the homes I snap?
- What does the setting "Share Photos Anonymously" mean?
- Where do the listings on Homesnap come from?
- How often does Homesnap update listings?
- Where does Homesnap get information about homes that are under contract or sold?
- Where does Homesnap get property information and values from?
Agent Profiles on Homesnap
- NEW - Rentals on Agent Profiles
- Forgot My Password
- How Do I update My Profile Information? (Profile Image, Phone Number, Email and Password)
- Start Here with Setting up your pro agent account
- How do I remove the brokers phone number from my profile/emails?
- I haven't received my confirmation email?
Owners
Homesnap and my Friends
Connecting with Clients
- Connecting With Clients 101
- How do I invite clients?
- How do I know which clients have accepted my invite?
- How do I delete clients I have invited?
- I sent my client my link and now they are not connected to me.
- Can my client contact me directly through the app?
How To's
Homesnap Features
- Heatmaps - How To Use
- Affordability Calculator - Pro Feature
- Neighborhood Pages
- Homesnap Newsfeed - Overview & Faqs
- Search By Street
- Listing Docs - In Select MLS's
Homesnap Messaging
- Who can use Homesnap Messages?
- How do I use Homesnap Messages?
- Why should I use Homesnap Messages instead of regular text messaging or email?
- I’m an agent. Are there any special features for me?
- Who can see my messages?
- What happens if I send a message to someone who doesn’t use Homesnap?
Buyers and Sellers
Listings on Homesnap
- Live Open Houses
- NEW - My listing has the wrong school zone
- How to email a listing to an individual
- My listing has the wrong school zone
- Where are my photos?/My photos are missing from my listing.
- Why is my listing/property not showing on Homesnap?
Listing Ads (Facebook, Instagram, Google & Waze)
- Pro Ads - How to Share Reports with Clients
- Coming Soon Listing Ads
- Access - Get Homesnap Marketing Tools Now, Pay Later
- What are the benefits of advertising on each of the 4 networks?
- Do I need to have a listing or sell a house to use this product?
- How do I create an ad?
Other FAQs
Concierge
- What are the criteria to become Google Verified?
- What is Concierge?
- Why Should I Try Concierge?
- Does Concierge generate both buyer and seller leads?
- What if I’m a new agent or don’t have any active listings? - Can I still try Concierge?
- What's Included With Concierge?
Facebook Video Ads for Agents
- Video Ads
- Why should I use your service instead of placing the ad myself?
- Do I need a Facebook account to run an ad?
- Can I change my selections at any time? How long does it take for my updates to go into effect?
- How does the budget connect to clicks and impressions?
- Do you guarantee how many ad views I will receive?
Homesnap Pro+
- Agent Websites - How to point your custom domain to your Homesnap Pro+ Real Estate Website?
- How to Update Your Yahoo Account to Map Your Domain
- How to Update Your Wordpress Account to Map Your Domain
- How to Update Your Wix Account to Map Your Domain
- How to Update Your Weebly Account to Map Your Domain
- How to Update Your Uniregistry Account to Map Your Domain
Megaphone by Re/Max
Homesnap Leads
- Is there somewhere I can access to see all leads that have been sent to me?
- Can I send my leads to a CRM?
- Why haven't I gotten any leads?
- What are Lead Capture Pages by Homesnap?
- What makes Lead Capture Pages by Homesnap different than other lead pages?
- Can I direct other advertising and promotion to Lead Capture Pages by Homesnap?
Collateral - Printable Resources
Additional Homesnap Resources
Tech Support
- How do I contact Customer Support?
- I took a SNAP but the app won't find the right house, what do I do?
- My newsletter's embedded images do not show up.
- How can I ensure that mail from Homesnap doesn't end up in my spam folder?
- How do I unsubscribe?
- Can I upload photos that I've already taken to the app?